Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect personal information you provide such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address to help us learn about your browser and operating system.

Email & Text Marketing (if applicable): With your permission, we may send you emails and text messages about our store, new products, and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific purpose only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to decline.

How do I withdraw my consent?

If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time by contacting us at playpuppystore@proton.me with the subject line: Remove Consent.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as necessary to complete your transaction. After that, it is deleted.

All direct payment gateways adhere to PCI-DSS standards as managed by the PCI Security Standards Council (a joint effort of Visa, MasterCard, American Express, and Discover).

To learn more, please review:

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will collect, use, and disclose your information only to the extent necessary to perform the services they provide.

However, certain providers, such as payment gateways and other transaction processors, have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions.

We recommend you read their privacy policies to understand how your personal information will be handled by these providers.

Some third-party providers may be located in or have facilities located in a different jurisdiction than you or us. So if you proceed with a transaction involving a third-party provider, your information may become subject to the laws of the jurisdiction(s) in which the provider or its facilities are located.

For example, if you are located in Canada and your transaction is processed by a gateway in the U.S., then your information may be subject to U.S. laws such as the Patriot Act.

Once you leave our store’s website or are redirected to a third-party site or application, this Privacy Policy no longer applies.

Links:

When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.

Google Analytics:

We use Google Analytics to help us learn about who visits our site and what pages are viewed.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to prevent it from being lost, misused, accessed, disclosed, altered, or destroyed.

If you provide your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of internet transmission or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional security measures.

SECTION 7 - COOKIES

Here are the cookies we use, so you can choose to opt out if desired:

  • _session_id: Unique token, sessional. Allows Shopify to store session information (referrer, landing page, etc.).

  • _shopify_visit: No data held. Persistent for 30 minutes from the last visit. Used by internal stats tracker.

  • _shopify_uniq: No data held. Expires midnight (visitor's local time) the next day. Counts store visits.

  • cart: Unique token, persistent for 2 weeks. Stores cart contents.

  • _secure_session_id: Unique token, sessional.

  • storefront_digest: Unique token, indefinite. Used to verify visitor access when the store is password-protected.

  • PREF: Persistent for a short period. Set by Google to track visits and origins.

AdRoll:

We may use AdRoll, which places cookies and tracking pixels on your device. These help us personalize the site experience and deliver relevant ads on other websites.

SECTION 8 - AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. If we make material changes, we will notify you here so you are aware of what data we collect, how we use it, and under what conditions, if any, we disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue selling products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or request more information, please contact us at:

Email: playpuppystore@proton.me

We’ll be happy to assist you.